Each tour/activity requires a minimum number of participants to operate. If the minimum is not reached, tour/activity will be cancelled. Guests will be proposed to book another tour/activity still available on the same date or on another date. If guests do not wish to book an alternative tour/activity, M.E.G. Italia S.r.l. will refund the entire amount of the cancelled tour/activity.
Booking Deadline
- Tour/activity bookings deadline: September 30th, 2025
NOTE: always check the website as above date is flexible depending on booking trend.
Cancellation policy
- Guest may cancel bookings with no penalty within 2 weeks prior to start date of each wave. Cost of any ticket purchased - reservation & entrance fees, train tickets, etc. (for the tours in which tickets are necessary) will be deducted from the amount refunded. If cancelled afterwards, the tour/activity will be charged in full.
Exception - Aquaflor Tour
- This specific activity is non-refundable, non-changeable, and non-cancellable under any circumstances. The tour can be booked until September 30th, 2025 only. After this date, it will no longer be available for purchase. Please ensure your availability before booking.
Attrition policy
- Guests may change their booked tour/activity to an alternative tour/activity within 2 weeks prior to start date of each wave by cancelling the existing booked tour/activity and rebooking the alternative preferred available online tour/activity. Cost of any ticket purchased - reservation & entrance fees, train tickets, etc. (for the tours in which tickets are necessary) will be deducted from the amount refunded.
- Changes/cancellations after above date will be charged in full and no refunds will be possible.
Exception - Aquaflor Tour
- Please note that the Aquaflor experience cannot be changed, modified, or transferred to another date or tour/activity. No changes or substitutions are allowed under any circumstances. Bookings are final, non-refundable, and non-modifiable.
Waiting List
In the case a tour is sold out it is possible to be waitlisted by sending an email at reservations@i2travelmeg.com . A communication will be sent if the requested tour/activity clears out.
Image Disclaimer: the images shown in this website are for illustrative purposes only and are just meant to give an idea of the chosen experience.
